What is the Microskills hierarchy?
What is the Microskills hierarchy? Microskills training involves a four-step training process: (1) theoretical instruction, (2) modeling, (3) practicing, and (4) feedback (Daniels, Rigazio-DiGilio, & Ivey, 1997). Microskills education typically begins with teaching basic communication skills, such as paraphrasing, reflecting feelings, summarizing, asking open and closed questions, providing factual information, using minimal prompts, and using […]
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